Privacy Policy

Last updated: May 20, 2026

Introduction

Calm Flame ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calm-flame.com and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for cooking classes or workshops
  • Fill out contact forms or inquiry forms
  • Subscribe to our communications
  • Contact us via email

This information may include your name, email address, and any other details you choose to provide in messages or forms.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings and registrations
  • Respond to your inquiries and provide customer support
  • Send you updates about your bookings and our services
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through our cookie banner and your browser settings.

For more information, please see our Cookies Policy.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at [email protected].

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Calm Flame
Email: [email protected]
Address: 47 Brunswick Street, Fitzroy VIC 3065, Australia